Shipping & Return Policy

Thank you for choosing Dragonfly! We are committed to providing you with a seamless and reliable shopping experience. Please take a moment to review our shipping policy.

  1. Order Processing:
    All orders are processed within 1-2 business days.
    Orders placed on weekends or holidays will be processed on the next business day.
  2. Shipping Rates:
    We offer competitive shipping rates based on the weight and destination of your order.
    Shipping costs will be calculated at checkout before you complete your purchase.
  3. Shipping Methods:
    We currently offer standard and expedited shipping options.
    Standard shipping typically takes 4 business days, while expedited shipping takes 8 business days.
  4. Order Tracking:
    Once your order has been shipped, you will receive a confirmation email with a tracking number.
    You can track your order by visiting our Order Tracking Page and entering your tracking number.
  5. International Shipping:
    We offer international shipping to select countries.
    International shipping rates and delivery times vary. Please check the shipping options at checkout.
  6. Customs and Duties:
    International orders may be subject to customs duties and taxes imposed by the destination country.
    The recipient is responsible for any additional charges incurred.
  7. Delivery Issues:
    In the rare event of a delivery issue, please contact our customer service team at Dragonflyetp@gmail.com.
    We will work diligently to resolve any problems and ensure your satisfaction.
  8. Address Accuracy:
    It is the customer's responsibility to provide accurate shipping information.
    Please double-check your shipping address before completing your purchase.
  9. Delayed Shipments:
    In the event of unexpected delays, we will notify you promptly and provide updates on the status of your order.
  10. Returns and Refunds:


If you have any questions or concerns regarding our shipping policy, feel free to contact our customer service team at Dragonflyetp@gmail.com

Thank you for choosing Dragonfly!

Dragonfly
Orlando, FL
Email: Dragonflyetp@gmail.com